How can I change or cancel my order?

If you want to cancel your order, please contact us as soon as possible (within 24 hours) and we will do our best to accommodate your request. Please note, if your order has already been processed at the warehouse, we unfortuately cannot stop the shipment.

Estimated delivery time and shipping cost

You can see our estimated delivery in the paragraph shipping.

Due to our limited inventory, the current estimated delivery time for products is 7–14 working days, as some items may need to be shipped directly from China, Japan, or Korea. Please take this timeframe into account when placing your order.

If there are further delays due to customs, we sincerely apologize and will contact you as soon as possible to offer a refund option. We are actively working towards achieving a more stable inventory. Thank you for your patience and understanding.

Can't find what you're looking for?

Send us an email to tell us the issue and we will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@hazzeystudio.com